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FAQ --- Email 2010 Email Services

  1. Who needs Exchange Hosting?
  2. What version of Exchange do you host?
  3. Do you host the "Multi-Tennant" version of Exchange 2010?
  4. Do you have mailbox storage limits?
  5. Is Outlook 2003, Outlook 2007, and Outlook 2010 supported.
  6. Are Mobile Devices supported?


  7. Is Spam protection and Virus Protection included in the price?
  8. Can I contract for additional Virus protection on your Firewall?
  9. What do I need to do to get started?
  10. How long will it take to set up service?
  11. What features are available to me when I use your Exchange Hosting?


  12. Will CNG's Hosted Exchange Email automatically scan for viruses?
  13. What is so different about POP3?
  14. How is an Exchange account differetn from a POP3 Account?
  15. After I switched, do I need a new Email reader?
  16. Can Exchange work with Outlook 2003, Outlook 2007, and Outlook 2010 at the same time?


  17. I am considering a BlackBerry (IPhone, Android etc). What do I need from my Telco?
  18. Do I need an email account from my telco to be able to use CNG's Exchange email account.
  19. Can I split mailboxes between your Exchange Account and my telco account?
  20. Will CNG help me with my Domains and MX records?

  


  
  

Organizations small and large. Email processing is now viewed as a commodity, yet more and more complexity enters the "sytem". Uptime, backup, spam protection, archiving, virus protection, mobile devices, lost mobile devices, large Email attachments, Security, encryption, ... and the list goes on. From this you can see that Email processing is a rather special field. Organizations large and small just do not want to deploy the resources required to do it right. Enter Exchange Email hosting.

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We host exclusively Microsoft Exchange 2010, Service Pack 1.

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Yes.

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Storage limits depend on the plan. All mail-boxes covered by an Email account can, and will, be pooled. The resulting space allowance is, in most cases, beyond practical limits (i.e. Unlimited Space).

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Yes. The only exception is that Outlook 2003 can not be configured via Autodiscovery (meaning you must set certain setup parameters yourself).

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Yes, All that are currently on the market. Devices can be simple synchrounous devices, or the more complex "Push-Technology" devices.

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Yes.

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Yes. We have certain fee-based processes implemented that allow customers to follow (Federal) Agency Compliance rules. These Firewall settings are controlled by the customer.

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Fill out our Online-Order system (http://www.cnginternet.com/Servers/Exchange_Email.aspx) or call our service department (1-800-545-9334). A staff member of our service group will walk you through the start-up process.

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As soon as the account is set up, adding mail-boxes is 'online' and immediate.

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Basic email features are included in ALL plans. These include Folders, Files, Contacts, Address Lists, Calendars, Tasks, and mail-box synchronization. We also offer advanced, fee-based features, such as Agency Compliance requirements, special Archiving requirements, large legal hold requirements, etc.

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Yes. Strong Virus protection is basic for ALL of our email plans.

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POP3 accounts will not offer you automatic synchronization of email, calendars, contacs, etc.

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Our Exchange server will 'present' a local copy of an email, leaving an identical copy on the server.

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No. Any of todays Email readers will do. You may need to add / update your 'profile' to take advantage of the new features that Exchange 2010 offers.

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Yes.

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A data plan. In general, any plan that lets you access the Internet will do.

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No.

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Yes, but you need to 'forward' email from (any) other email accounts to your Exchange Email account.

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Yes, we can help you with MX records. We also can help you with your domain registration; and even register a (new) domain for you.

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