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FAQ --- Domain Registration Details



  1. What is a domain and why do I need one?
  2. How much does it cost to register a domain name?
  3. Who owns the domain if CNG Internet registers the domain for me?
  4. Can I check domain name availability?
  5. Does CNG Internet handle domain registration?
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  7. How do I transfer my domain from another company to CNG Internet?
  8. What information does CNG Internet need for a Domain transfer?
  9. My e-mail address is not listed as technical or administrative contact. Now what?
  10. How long does it take to register or move a domain name?
  11. Will I be able to access my domain name with or without the www in front of it?
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  13. Can multiple domains point to the same web-site  files?
  14. Can I ever have my domain name taken away?
  15. Can I register .net,.org, .ca, or .us domain names?
  16. Can I have a domain like "newyork.mydomain.com"?
  17. What about trademarks when I register a domain name?
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  19. Can I change a registered domain name?
  20. Can I cancel one domain and establish a new domain without paying?
  21. I registered a domain, but never used it. Can I get my money back?
  22. I want to cancel my web-hosting, but keep my domain. Possible?
  23. Can I move my domain to another ISP from CNG Internet?




A domain name is your unique internet address. Most internet sites register with the InterNIC which issues domains under the .com (commercial), .org (non profit), .net (network infrastructure), .gov (US federal government), .tv (television), and .info (information) are top level domains. There are also top level domains for every country, such as .ca (Canada), .us (United States), and .uk (United Kingdom).

Domain names tend to be memorable so that people can find and return to your site. For example, if your organization was Widgets, Inc you would probably choose widgets.com.

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CNG Internet can / will register your domain for you. (You may register the domain yourself; or move a registered domain to us.) The cost of domain registrations depends on the number of years registered, reflecting savings for multiyear registrations.

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You do. Domains are registere to either an individual or company who will then own the domain. You need to have ownership information at hand as you register a domain. The only time you lose ownership is if you fail to renew your domain registration.

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Yes. If you are a customer, use our CCP (Customer Control Panel) to list availability (or not) of Domain Names.

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CNG Internet will register your domain on your behalf.

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We can arrange to have it moved, free of charge. We will need your domain name. When you request CNG Internet to transfer your domain the contact person on your registration will receive an e-mail requesting a confirmation of the transfer.

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1) Registrant: the name of the organization or individual that owns the domain (as well as address, phone number, e-mail). Under certain circumstances could you "park" the domain with us, but we would advise against it.









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First, try to contact the person who registered your domain and have that person change the e-mail address. The e-mail address must belong to someone who can authorize the transfer for you. If that fails, send us a fax. The fax must be on company letterhead with the following text:

The reason for the transfer is [state the reason]

Once the transfer is completed, CNG Internet can make any other contact changes you require.

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If CNG Internet registers the domain for you it will be completed in 24hrs.
CNG wil initiate domain Transfer within 24 hours. The owner of the domain will than receive an Email to authorize (and complete) the transfer.

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Yes.

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Yes. Each domain must be registered separately.

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Yes. Read the InterNIC's policy on trademark disputes.

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Yes, the basic process for .org and .net are the same as for the .com registration.
Country levels (such as ca for Canada), are a different story. We can register your domain in any of the When you are ready, contact CNG Internet, and we will process your application (An additional registration fee may apply).

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Yes, these are "pointer" domains. If the link ("newyork") points to the same web-site as the standard "www.mydomain.com" the new entry is for free. If the "newyork.mydomain.com" must point to a different domain you will need to establish a new domain account with CNG Internet. (additional registration fee apply).

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Internic (and all other domain registrars) are taking a hands-off approach. It is up to the courts to decide what infringes on a trademark. Courts have even sided with holders of trademarks when the "domain" just sounds like the defending trademark. Just do your research, and stay clear of "similar" names, even if you are in an entirely different "industry". You do not want to lose your domain after you have promoted it. (Aside from court-costs that you will pay if you can't defend the domain name).

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No. Once the domain is registered, the name cannot be changed.

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No. Once a domain is registered, it can not be "moved". You will have to "register" a new domain.

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No. The fee is for the registration of a domain for one or more years and can not be refunded.

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Yes. CNG will "park" your domain.

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Yes. :( If you want CNG to continue managing your domain registration, just let us know the DNS servers of your new ISP. Your new ISP will need to initiate the transfer.

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